TRIO Privacy Policy
Summary
- TRIO has no user accounts and no sign-in. We do not ask for your name, email, phone number or contacts.
- Game data (your progress, streaks, theme and settings) is stored only on your device.
- The Android version sends anonymous usage statistics (device model, OS and app version, how long you play) to our own server. No name, email or advertising ID is included.
- The app shows ads through Google AdMob. Google may collect the data listed below to show and measure ads.
- Purchases are processed by Google Play or the Apple App Store. We never see your payment details.
Data collected by third-party services
- Advertising identifier (Android advertising ID or iOS IDFA, when available)
- Device and app information such as device model, OS version, IP address (used for approximate, country-level location) and ad interaction and diagnostic data
- A push notification token from Firebase Cloud Messaging
Advertising
We use Google AdMob to show ads. Ads may be personalized based on your advertising ID unless you opt out.
On iPhone, the app asks for permission before accessing your IDFA (App Tracking Transparency). If you decline, you still see ads, but they are not personalized. You can reset or delete your advertising ID at any time in your device settings (Android: Settings › Google › Ads; iPhone: Settings › Privacy & Security › Tracking).
Learn how Google uses data: policies.google.com/technologies/partner-sites and Google Privacy Policy.
Usage statistics (collected by us)
The Android version of TRIO sends the following to our server at admin.cicugames.com when you open and leave the app:
- A random installation ID created by the app on your device (not linked to your Google account or advertising ID; it resets if you reinstall)
- Device brand and model, Android version, app version, and the language/region setting of your device
- When each play session started and how long it lasted
We use this only to see how our games are played (for example which devices have problems, how long sessions last) and to improve them. It is not sold, not shared with advertisers and not combined with ad data. Our server does not store your IP address with these statistics.
Purchases
In-app purchases (for example removing ads or unlocking themes) are handled entirely by Google Play or the Apple App Store. The app only receives a confirmation that the item was bought, so it can unlock it and restore it later.
Other features
Push notifications. If you allow notifications, Firebase Cloud Messaging (Google) issues a token so we can send occasional announcements (for example events or bonus hours) to everyone who plays. Messages are not personalized. You can turn them off in your device settings at any time. Firebase privacy information.
Children
TRIO is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will help.
Retention and deletion
Game data stays on your device; uninstalling the app deletes it. Usage statistics are kept for up to 24 months and then deleted; to have them deleted sooner, write to us. Data held by Google or Apple is kept under their policies; you can reset your advertising ID as described above.
Your rights
Depending on where you live (for example under the GDPR or Türkiye's KVKK), you may have the right to access, correct or delete personal data, and to object to processing. Write to us at hi@cicugames.com and we will answer within 30 days.
Security
The services used by the app communicate over encrypted connections (HTTPS).
Changes
We will post any change to this policy on this page and update the date at the top.
Contact
CicuGames, a brand of Cicupack Ambalaj Sanayi ve Ticaret Ltd. Şti.
Aşık Veysel Mah. Kemal Sunal Sk. Semerkand Residence No: 3 İç Kapı No: 35, Esenyurt, İstanbul, Türkiye
hi@cicugames.com
On Google Play our apps are published by Cicupack Ambalaj Sanayi ve Ticaret Ltd. Şti., which is the data controller for them. On the App Store they are published by Mert Can Cibuk.